- Salary negotiable
- Working hours Mo-Fri 9.00 am to 6.00 pm, 2 Saturdays per month, 9.00 am to 12.00 pm
- Industry Logistics & Freight Forwarder
- Location Bangkok
- Manage, control and develop Air Import team to work in efficiency and meet on customer requirement as well as company policy.
- Help and advise customers on company’s products and services
- Continuously contact customers by phone, email, letter and face to face, as well as visiting them frequently, conducting Sales activities
- Appropriately negotiate technical terms about products and service and provide technical support, and investigate, identify and suggest proper solutions, upon customer complaints and other incidents
- Issue refund and compensation report to superior Managers
- Appropriately analyze statistics to determine level of customer service
- Monitor and follow up all operations of Air Import Customer Services team to ensure daily operations efficiencies and achieve objectives.
- Give instruction to staff for work in efficiency as correct process and policy.
- Coach and train on the job for develop staff ability.
- Give the advice and support to fix on any problem with the job or working process
- Review job process in the team continu
- Thai national, Male or Female, age 30-38
- Bachelor’s degree or higher in International Business, Economics and related fields
- At least 5 years experience in Airfreight Import, IDEALLY in Freight Forwarder and Logistics
- At least 2 years of Management level experience
- Basic knowledge of air cargo transportation.
- Good presentation skills and negotiation skills.
- Analytical in the problem solving.
- Good English language skills with high TOEIC score
- Good computer literacy in MS Office
- Must have car and drivers’ license
- Have good service mind.
Interested Candidates, please send your full resume in Word format in English along with your recent photo and expected salary to below contact details
Siam M&M Recruitment Co., Ltd
32/28 Sino-Thai Tower, 7th Floor, Sukhumvit 21 Road(Asoke) ,
Klongtoey Nua, Wattana, Bangkok 10110,
Tel: +66 (0)2-126-6618,
Tag : Air Freight, Logistics, BOI, Import-Export