Air Freight Import Assistant Division Manager

  • Negotiable
  • Post Date: December 27, 2016
  • Apply Before: December 28, 2017
Job Detail
  • Salary negotiable
  • Working hours Mo-Fri 9.00 am to 6.00 pm, 2 Saturdays per month, 9.00 am to 12.00 pm
  • Industry Logistics & Freight Forwarder
  • Location Bangkok
Job Description

Job Description:

  • Manage, control and develop Air Import team to work in efficiency and meet on customer requirement as well as company policy.
  • Help and advise customers on company’s products and services
  • Continuously contact customers by phone, email, letter and face to face, as well as visiting them frequently, conducting Sales activities
  • Appropriately negotiate technical terms about products and service and provide technical support, and investigate, identify and suggest proper solutions, upon customer complaints and other incidents
  • Issue refund and compensation report to superior Managers
  • Appropriately analyze statistics to determine level of customer service
  • Monitor and follow up all operations of Air Import Customer Services team to ensure daily operations efficiencies and achieve objectives.
  • Give instruction to staff for work in efficiency as correct process and policy.
  • Coach and train on the job for develop staff ability.
  • Give the advice and support to fix on any problem with the job or working process
  • Review job process in the team continu

Qualifications

  • Thai national, Male or Female, age 30-38
  • Bachelor’s degree or higher in International Business, Economics and related fields
  • At least 5 years experience in Airfreight Import, IDEALLY in Freight Forwarder and Logistics
  • At least 2 years of Management level experience
  • Basic knowledge of air cargo transportation.
  • Good presentation skills and negotiation skills.
  • Analytical in the problem solving.
  • Good English language skills with high TOEIC score
  • Good computer literacy in MS Office
  • Must have car and drivers’ license
  • Have good service mind.

Interested Candidates, please send your full resume in Word format in English along with your recent photo and expected salary to below contact details

Siam M&M Recruitment Co., Ltd

32/28 Sino-Thai Tower, 7th Floor, Sukhumvit 21 Road(Asoke) ,
Klongtoey Nua, Wattana, Bangkok 10110,
Tel: +66 (0)2-126-6618,
www.siammandm.com

Tag : Air Freight, Logistics, BOI, Import-Export